You can access past billing invoices by being logged in and going to your Membership page.

From there you'll be able to access your invoices by clicking on the Manage Membership button, and then clicking on 'Billing History' in the pop-up that appears.

RFF helps solve the problem of finding airline reward seat availability.

The problem is obvious. Millions of people collect billions of British Airways Avios points, and the most popular seats disappear quickly.

Airlines release seats at any time, day or night, so to get your preferred dates, you’ll need to check many times a day. Tedious and frustrating.

With RFF you can check the full year of availability for any British Airways and Iberia route in one Search. If your dates aren’t available set up a simple Alert to be notified when they become available

We do the checking for you, so you don’t have to!

Save Time

There’s no good way to waste your time. Do-it-yourself airline searches are time-consuming, often unsuccessful, and have a poor chance of success. So, you lose interest, you forget to search, and you miss out on using your Avios.  

Save Money

Avios is currency, so you should use them well. Instead, you end up paying cash for flights you could have got for (almost) free. Worse still, you miss out on huge savings. Some members save thousands. Look at what our members say on our home page.

Get the Reward Flights You Want

With Reward Flight Finder, we check your desired seat availability daily, hourly or multiple times per hour depending on the plan you choose. With this frequency, you increase your chances of finding your desired seats.

Yes! Since we started in 2014, we’ve had a free membership. You’ll be able to search for availability and set up alerts that are checked daily.

We also have paid plans with additional features. . You can read more about these in our pricing section.

It depends. The biggest savings are for long-haul destinations and premium seats. Some members report savings of over £4000 using their companion vouchers for two business class long-haul seats, compared to the cash price. Look at what our members say on our home page.

Just what we like to hear! The best way to help us is by sharing Reward Flight Finder with all of your contacts. Tell them your story and the savings you made.

Show them what a good investment Reward Flight Finder is!

Also, make sure to leave us a review on Trustpilot 🙂

To book the seats found, you must contact the airline directly, either by phone or through their website or mobile app.

Yes, this is what we’ve been doing since 2014. We understand it’s extremely tedious, and impractical to have to keep checking for reward flight availability.

Instead, simply set up an alert and we’ll notify you when new availability is found for your preferred route, dates, and cabin class(es).

We provide reward flight availability for all direct flights operated by the airline chosen.

You can contact us by going to our FAQ page and submitting a request.

If the seats you want aren’t available, it’s possible that the airline will release additional reward seats between now and your intended travel dates.

However, seats on popular routes often quickly get snapped up. Airlines release additional award seats at any time, day or night, so to get your preferred dates, you’ll need to manually check many times a day. We know how frustrating this can be.

The easier (and far superior) way is to set up an RFF availability alert for the journey you want. We check constantly, and if we find new availability we’ll notify you.

To create an alert, first make a search - similar to how you search on any other travel site.

You’ll reach a page where you see the full year of availability for a given flight route. There you will see an option near the top of the page to create an alert.

Once you’ve set your alert, we’ll monitor that route for you. If we detect any new availability we’ll let you know.

How quickly we inform you depends on your membership type. See our Pricing Page.

To manage your alerts, click on My Alerts in the navbar. You will need to log in first. In My Alerts, you will see a list of your active alerts. To see the current availability for any alert, click View Alerts

To manage your alerts, click on My Alerts in the navbar. You will need to log in first. In My Alerts, you will see a list of your active alerts. To cancel an alert, simply click the Delete icon.

Alerts are automatically deleted when the outbound dates specified in the alert have passed.

This could be due to several reasons.

1. We only notify you when new seats become available
   No new seats, no notifications. This is the most likely reason.
   The odds of finding availability increases the more flexible you are with your dates and cabin classes.
2. Your alert may have expired
   Your alerts automatically expire when the outbound dates selected have passed. This is true both for one-way and return trip alerts.
3. Our notifications may not be reaching you
   For emails: The best way to make sure you receive our emails is by adding our email address help@rewardflightfinder.com to your address book. Do that first, and then check your spam folder. If there is still no sign, ask us for help and we’ll sort it out together.

Reward Flight Finder is designed to make getting award seats as easy as possible.

There are three membership levels. You can upgrade or downgrade at any time.

Bronze is our free tier, but to increase your chances of getting the reward flights you want consider upgrading to the paid Silver and Gold tiers. Here’s our pricing page.

You can cancel your Silver or Gold membership at any time here. You won't be charged again, and your membership will continue until the end of the billing period you've already paid for. At this point, you will be downgraded to Bronze membership.

If you're a Silver, or Gold member and wish to change your credit/debit card you can do so by clicking on this link.

Paying via Direct Debit?

Unfortunately, it's currently not possible for us to update your bank details. You have two options:

a) Contact payment processor's (GoCardless) support team on +44 20 7183 8674 or at help@gocardless.com and ask to update your bank details.

b) Cancel your subscription and create a new one using the updated payment details.

To change your email address, click here. You will need to be logged in.

If you want to add or change your mobile phone number you can do so by clicking this link.

Please note we currently only support UK or US phone numbers.

To change your password, click here. You will need to be logged in.

To change your British Airways tier, click here. You will need to be logged in.